
State Farm® Insurance Agent Adren Hendrix
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin
July 25, 2025
"Patience finessed me saying if I got a better option of life insurance it would not cost more which didn't make sense but I was open hearted, Ended up getting charged 18 more dollars. Almost a week and my second insured driver and actual insurance documents have not even been sent yet by statefarm even by email. Called Adren to cancel my insurance didn't want to explain myself because I was busy and just needed it canceled and I was hung up on. Had to call them again, picked up said it was going to be canceled and call again because it wasn't canceled and call again because it was not canceled not even a simple cancelation email after I emailed patience and adren. After multiple calls throughout the day my insurance was still not canceled, my calls were not rushed back to back, I waited all day. This is unprofessional and unacceptable as they were fast to get me to buy their insurance but slow to cancel my insurance. 0 stars. Still have not received my cancellation email Week later my auto insurance has not been canceled, my life insurance has been and I received my 18$ back but not my auto insurance that is close to 200$ like how I called them a thousand times about to cancel. I do not recommend Adren Hendrix. This is grimy what they're doing so their sales can be up. Smh"
"Hi Kevin, thank you for taking the time to share your experience. We sincerely apologize for the confusion around your life insurance quote and the difficulties you faced with the cancellation process. This is not the level of service we strive to provide, and we understand how frustrating this must have been for you. Please know that your feedback is important to us, and we want to make things right. If you’re open to it, we would appreciate the opportunity to personally assist you to ensure your cancellation is fully processed and to address any other concerns you may have. "
Nia Cherrell
July 24, 2025
"Very fast, very efficient! Thank you so much! 5/5 Patience was awesome!!!"
"Hi Nia, thank you for taking the time to share your experience with our office. We appreciate your support and trust in State Farm!"
Brian Soles
July 18, 2025
"Very helpful and quick to respond."
"Thank you for the great feedback! We're so glad to hear you found our team helpful and responsive. Providing fast, reliable service is what we aim for—thanks for choosing us!"
Anita Bates
June 12, 2025
"I appreciate the attention, dedication, professionalism of this staff. They are always ready to take your call, listen to what you have to say and answer your questions. Marva, Patience, and the rest of the staff I've had the pleasure to speak with by phone or in person@ A Hendrix State Farm all Great! Thank you for your service!!"
"Hi Anita, thank you for your kind words and thoughtful review! We're truly grateful for the opportunity to serve you. Marva, Patience, and the rest of our team take great pride in being helpful, responsive, and professional and it means a lot to hear that it’s making a difference. We’re always here when you need us and appreciate your continued trust at Hendrix State Farm!"
Sherrie Siegel
June 9, 2025
"My State Farm representative was very patient and answered all of my questions. That's why I have been with State Farm for many years."
"Hi Sherrie, Thank you so much for your kind words! We're thrilled to hear that our representative provided you with the patience and support you needed. We strive to build lasting relationships with our customers, and it’s wonderful to know that you’ve been with us for many years. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your loyalty!"
Allena Gipson
June 2, 2025
"Very detailed and helpful"
"Hi Allena, thank you for the kind words and taking the time to share your experience with our office! If there's anything more, we can assist you with, please don't hesitate to reach out."
Sharetta James
June 2, 2025
"I requested to switch agents because my prior agent was not helpful, didn't return calls, was rude and combative etc. I am so happy with my new agent, first the issue I could not get resolved with the prior agent was resolved immediately with Patience Webb. I explained what I needed she took 1 day to get back to me with options might I add which means she took the time to provide me with options I appreciate that. My concern was resolved swiftly. She was friendly, professional and really took the time to assist me. I appreciate her for doing this, by far the best service I have received since I been with state farm which has been 10 years this year. I have several accounts with State Farm and I feel so happy with my choice of agent. If you want return calls and questions answered please choose Adren Hendrix!!! I wish I can give them 10 stars because 5 is to low!!!"
"Hi Sharetta, thank you so much for your thoughtful and enthusiastic review! Providing options and attentive service is what we strive for, and it's wonderful to know that Patience delivered on that promise. We're also delighted that your experience with Adren Hendrix has been so positive. Your recommendation means the world to us, and we're honored to have earned your trust over the past 10 years. Your kind words motivate our team to continue delivering exceptional service. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you again for your continued support and for being a valued member of our State Farm family!"
pamela granberry
May 11, 2025
"Efficient and polite service consistently given. Rates are competitive."
"Thank you for your positive feedback! We're glad to hear that you've consistently received efficient and polite service from us. We always aim to provide competitive rates and excellent customer care. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support!"
Kiara Moore
May 8, 2025
"Excellent customer service"
"Kiara, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service team. At Adren Hendrix State Farm, we strive to provide the best support and assistance to our customers, and it's always rewarding to know that our efforts are appreciated. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! "
Jazzlyn Tate
May 1, 2025
"Speaks very professional & knowledgeable to me whenever I call. I highly recommend them to anyone looking for insurance."
"Jazzlyn, Thank you so much for your wonderful review! We're delighted to hear that you find our team professional and knowledgeable. Providing exceptional service is our top priority, and it’s fantastic to know that you feel supported and informed whenever you reach out to us. We truly appreciate your recommendation and look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need assistance in the future, please don't hesitate to contact us!"
Carol Ellsberry
April 30, 2025
"Agent was patient , kind, professional and got the job done!"
"Dear Carol, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Adren Hendrix State Farm. We strive to provide excellent service and support, and it’s wonderful to know that our efforts made a difference for you. If you need anything else in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best regards, Adren Hendrix State Farm Team"
HT Berry
April 30, 2025
"Adren and his team are a pleasure to work with. Whenever I have questions or changes with my insurance policies, they are always there to assist and are very knowledgeable. They truly embody the State Farm slogan “like a good neighbor State Farm is there”"
"Hi Ms. Berry, Thank you for taking the time to share your experience! We are delighted to hear that you find our team at Adren Hendrix State Farm helpful and knowledgeable. Your satisfaction is our top priority, and we’re glad to know that we’ve been able to assist you with your insurance needs. We truly appreciate your support and are always here to help—just like a good neighbor! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Warm regards, Adren Hendrix State Farm Team"
Cheryl Scruggs
April 25, 2025
"My Customer service representative was very pleasant, courteous and efficient."
"Hi Cheryl, Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service representative. Providing courteous and efficient service is our priority, and it's great to know that we met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support! Best regads, Adren Hendrix"
Keith jackson (Bricks)
April 25, 2025
"I love their customer service. This is a great place to get insurance from. I recommend anyone that wants good Ins. come to Statefarm.."
"Hi Keith, Thank you so much for your kind words! We’re thrilled to hear that you love our customer service and that you had a great experience with us at State Farm. Your recommendation means a lot to us! We’re committed to providing the best insurance solutions and support to our clients. If you ever need assistance or have any questions, please feel free to reach out. We appreciate your trust in us! "
Keith
April 25, 2025
"I love their customer service. This is a great place to get insurance from. I recommend anyone that wants good Ins. come to Statefarm.."
"Keith, Thank you for taking the time to share your experience! We’re delighted to hear that you appreciate our customer service and that you recommend us to others. At Adren Hendrix State Farm, we strive to create a welcoming and supportive environment for all our clients. Your feedback motivates us to keep delivering the best possible service. If you ever need anything, don’t hesitate to reach out. We’re here for you! Best, Adren Hendrix State Farm Team "
marie nelson
April 24, 2025
"My experience with Adren Hendrix- State Farm Insurance Agency has been superb! The account manager Patience Webb is kind, understanding, and very professional. I've been a State Farm customer spanning two decades, and changed offices approximately 3 years ago. I was welcomed graciously by Mr. Hendrix, who never rushed through any complaint or incident I had. If your looking for a State Farm Agent consider Adren Hendrix!!!!"
"Thank you so much for taking the time to share your wonderful experience with Adren Hendrix - State Farm Insurance Agency! We are thrilled to hear that Patience Webb has provided you with exceptional service. Our team strives to create a welcoming and supportive environment for our customers, and it’s fantastic to know that you felt that during your time with us. Your loyalty over the past two decades means a lot to us, and we appreciate your trust in our agency. We will continue to ensure that every interaction is handled with care and professionalism. If you ever need assistance or have any questions, please don’t hesitate to reach out. Thank you once again for your kind words and recommendation!"
DOWNTOWNBOUND
April 4, 2025
"Super helpful anytime i call them for anything"
"Thank you so much for your wonderful review! We’re thrilled to hear that you find our team super helpful whenever you reach out. Providing excellent service and support is our top priority, and it’s great to know we’re meeting your needs. If you ever have any questions or need assistance in the future, don’t hesitate to give us a call. We appreciate your trust in us!"
Claudia Rowland
April 3, 2025
"Wonderful customer service!"
"Thank you so much for your kind words! We’re delighted to hear that you experienced wonderful customer service with our team. Your satisfaction is our top priority, and it motivates us to keep providing the best support possible. If you need anything in the future, please don’t hesitate to reach out. We truly appreciate your feedback!"
Jackie Moore
March 26, 2025
"Agent was very helpful and considerate during our conversation. My concern was addressed quickly and efficiently."
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that our agent was able to assist you effectively and with consideration. Your feedback is greatly appreciated, and we're glad we could address your concerns promptly. If you need any further assistance, please don't hesitate to reach out!"
bala pillutla
March 25, 2025
"Customer service from Adren Hendrix has always been excellent. Thanks Adren"
"Bala, Thank you so much for your wonderful feedback! We're thrilled to hear that we consistently provided you with excellent customer service. At State Farm, we strive to ensure our customers receive the best support possible. If you have any further questions or need assistance, feel free to reach out anytime!"
Ivy Reyff
January 30, 2025
"Adrian’s staff are always helpful and knowledgeable. They also have great senses of humor."
"Thank you so much for your kind words! We're thrilled to hear that our staff has been helpful and knowledgeable during your experience with us. We believe that a little humor goes a long way in making the insurance process more enjoyable. If you ever need assistance or have any questions, don’t hesitate to reach out. We appreciate your support!"
Kimberly Hurst
January 29, 2025
"Thank you Quintin for taking the time to go over everything I needed. I kindly appreciate your service in a professional manner and patience. Excellent service, thanks again."
"Thank you for your wonderful review! We're so glad to hear that Quintin was able to assist you and provide the professional and patient service you deserved. Your appreciation means a lot to us, and we're here to help whenever you need. Thanks again for choosing us for your insurance needs!"
Zack Peters
January 29, 2025
"The entire staff is not only helpful and kind, but they’re also amazing human beings. I highly recommend Adren!"
"Hi Zack, Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had a positive experience with our team. Our staff is dedicated to providing exceptional service, and it’s wonderful to know that their efforts made a difference for you. If you need any assistance in the future, please don’t hesitate to reach out. "
krishonda jefferson
December 19, 2024
"Adren Hendrix was a wonderful agent to work with for our home and Auto insurance. Mr . Hendrix was very knowledgeable and understanding to our needs and satisfactory was accomplished. Thank you Mr. Hendrix for all your hard work we greatly appreciate it!"
"Hi Krishonda, Thank you for taking the time to share your experience! We’re thrilled to hear that Adren Hendrix provided you with excellent service for your home and auto insurance needs. His knowledge and dedication to understanding our clients' needs are truly commendable. We appreciate your kind words and are grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
Michelle Renee Swain
December 17, 2024
"I highly recommend State Farm. I got great rates and Quintin was excellent. He took time with me to find all my possible discounts and saved me about $1,500 off my current home and auto."
"Michelle, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Quintin was able to help you find great rates and maximize your discounts. Saving you $1,500 is fantastic! If you need anything else or have any questions in the future, don’t hesitate to reach out. We appreciate your recommendation and look forward to serving you again!"